FAQs
Shipping
How fast do orders ship?
During pre-orders, please allow 2–4 weeks for processing and packaging before your items ship. For our regular orders, we ship out within 2-3 business days. Tracking info will be sent to your email the moment your order is on its way! We strive to keep our Glossy babes in the loop so if something is running behind, we will always reach out. We appreciate your patience. 💖
How long does delivery take?
We ship via USPS Ground Advantage, which usually arrives 2-5 business days depending on your location.
Need it faster? Reach out before ordering and we’ll see what we can do! 💌
Where do you ship?
We currently ship within the U.S only. International shipping will be available in the future so stay tuned Glossy babes!
Returns/Refunds
Due to the nature of our products, all sales are final.
For hygiene and safety reasons we cannot accept returns or exchanges.
That being said; we want you to be happy with your Glossy Girl by Javia goodies! 💖
If your order arrives damages, any items missing, or an issue with your shipment, please contact us within 5 days of your delivery at sales@glossygirlbyjavia.com and we’ll make it right ✨IF